Record the relationship purpose, requested outcome, response owner, timing
Record the relationship purpose, requested outcome, response owner, timing, context, and whether the message creates a commitment.
Support can gather facts, prepare a draft, and coordinate
Support can gather facts, prepare a draft, and coordinate review where authorized. The leader owns tone, promises, and sensitive relationship decisions.
After major responses, note what follow-up remains and who owns it
After major responses, note what follow-up remains and who owns it. Review repeated delays as a routing issue, not simply a reminder problem.
Related resources
Frequently asked questions
Should one assistant support the whole executive team?
Sometimes. It works when priorities are clear and executives share one operating rhythm.
What should happen before a consult?
List the meetings, inbox rules, recurring reports, and decisions that need support.
Ready to define the role?
Use a recent leadership week to scope the support that would make the biggest difference. The consultation is a working conversation, not a generic pitch.
Book a consultation