Support governance

Executive support confidentiality boundaries

A plain-language guide to deciding what support may access, summarize, share, or escalate.

4 min readHireExecutiveTeam editorial
Executive support confidentiality boundaries article illustration
Table of contents
  1. List the information categories the role may handle
  2. Define where summaries may be stored, who may receive
  3. Revisit the rules when responsibilities change
  4. Related resources
  5. Frequently asked questions

List the information categories the role may handle

List the information categories the role may handle and the ones that require direct executive review. Avoid broad access as a substitute for a clear operating rule.

Define where summaries may be stored, who may receive

Define where summaries may be stored, who may receive them, and what happens when a request comes from an unapproved channel. The boundary should be easy to apply under pressure.

Revisit the rules when responsibilities change

Revisit the rules when responsibilities change. Access that was appropriate for one project may be wrong after the project ends.

Frequently asked questions

Should one assistant support the whole executive team?

Sometimes. It works when priorities are clear and executives share one operating rhythm.

What should happen before a consult?

List the meetings, inbox rules, recurring reports, and decisions that need support.

Ready to define the role?

Use a recent leadership week to scope the support that would make the biggest difference. The consultation is a working conversation, not a generic pitch.

Book a consultation