Chief of staff

Chief of staff decision queue

A focused queue for keeping leadership decisions visible before they become stalled work.

Hiring guide desk with scorecards, interview notes, and executive support planning materials
In this guide
  1. Define the executive support outcome
  2. Match role scope to leadership cadence
  3. Use a structured selection process

Define the role

Record the decision question, accountable leader, deadline, available evidence, and consequence of delay. Keep requests for information separate from choices that actually need executive judgment.

Set the operating model

Sort the queue by business consequence and readiness. The chief of staff can prepare context and remove avoidable friction, but should not silently decide an unresolved tradeoff.

Choose with care

Review aging items in the leadership cadence. Close decisions that are complete, return under-specified items to their owners, and escalate only what needs a leader's attention.

FAQ

Should one assistant support the whole executive team?

Sometimes. It works when priorities are clear and executives share one operating rhythm.

What should happen before a consult?

List the meetings, inbox rules, recurring reports, and decisions that need support.

Discuss executive support